Keep the Best Drivers Longer
“Most driver turnover happens within the first 90 days…”
Most driver turnover happens within the first 90 days of employment. Our goal is to extend driver tenure past the first 120 days, which increases driver profitability and reduces aggregate hiring needs.
We have a two-fold approach: an outbound survey system and an issue escalation management system. Our outbound survey system seeks to identify problems proactively and track employee satisfaction. Our issue escalation management system consists of both inbound and outbound calls managed by predefined categories and an escalation tree.
Identify problems, track improvements and build driver loyalty with Tenstreet Driver Retention Solutions.
- Extend average tenure across fleets
- Confront turnover problems
- Address individual driver issues
- Process outbound and inbound calls
- Conflict resolution
- Increased profitability