On deck this weekOur new Communications updates provide a more comprehensive approach to capturing and better organizing the daily interactions you have with your applicants. You’ll have clearer visibility into the timeline of events and a better understanding of the full span of your relationships with drivers. You’ll see these updates roll out today, Monday, May 6th.
Communications ViewYour first tasty treat this week: a new communications view designed to unscramble the daily jumble of touchpoints you have with your drivers. Your newly enhanced view displays a historical timeline of each Pulse message, text, in- and outbound call, document share, and more, showing a clear path of correspondence over time. The timeline comes with some other shiny additions: for our Marchex, Conversa, and CallSource clients, your inbound calls will now be represented in the applicant’s historical timeline automatically, and we also offer the option to log outbound calls so they’re represented in the chain of communications, letting you understand the full scope of the relationship.
Notification CenterNot only do we want you to understand your correspondence with drivers better, we want to communicate more clearly with you. That’s why we’re rolling out a new Notification Center to give you a single place to check in after you’ve been away from the system.
Acting as your indefatigable secretary, the Notification Center keeps you organized and passes you a personalized note upon your return, providing a high-level accumulation of all notifications, messages, documents, applications, and calls that happened while you were out.